Amal Zaal Alhemeiri

Team leader

▪ Leading a team of 30 employees in AL Ain branch. ▪ Preparing and reviewing intelligence tasks and requests. ▪ Managing all operations related to Al Ain branch. ▪ Distributing tasks among the team according to their focused areas. ▪ Managing shift scheduling and all related matters. ▪ Partaking in sector budgeting ▪ Providing status reporting of team activities. ▪ Serve as a focal point to communicate and resolve interface and integration issues with other teams ▪ Providing guidance to the team members based on management direction ▪ Coordinating with the higher management and team members to assure efficient deliverables ▪ Keeping track of team member’s performance. ▪ Creating a trusting environment, open communication, creative thinking, and cohesive team effort. ▪ Motivating and inspiring team members to be future leader. ▪ Coaching team members. ▪ Facilitating problem solving and collaboration ▪ Maintaining healthy group dynamics ▪ Intervening when necessary to aid the group in resolving issues ▪ Assure that the team members have the necessary education and training to effectively perform.

▪ Evaluate the current HR practices and other related practices of Abu Dhabi Gov entities. ▪ Evaluate and report the level of implementations of circulars and resolutions sent by GSEC to the entities. DATA RESEARCH AND ANALYSIS SENIOR SPECIALIST Compensation & Benefits related tasks: ▪ Handling salary increment request from government entity and prepare an analytical study to be presented to the civil services council. ▪ Handling job evaluations & changing job title requests from government entity and prepare an analytical study to be presented to the civil services council. ▪ Handling related requests. Statistics & reporting related tasks: ▪ Prepare statistical reports in line with the line manager’s directives in order to support the decision-making process. ▪ Extract and analyze data from the system as well as draw relevant charts in order to prepare statistical reports, as and when required. ▪ Analyze the proposals submitted by the Abu Dhabi government entities concerning new system requirements and / or enhancements to existing system modules in order to understand their needs and to make adequate recommendations. ▪ Follow-up the service provider’s work progress related to agreed project plans, including pilot testing phases, and conduct audits on their performance in order to ensure meeting deadlines and compliance with contractual terms and conditions. ▪ Handling performance management requests from government entity and prepare an analytical study to be presented to the civil services council. Other tasks: ▪ Contribute to the development of the Department’s annual business plan, highlight any challenges faced throughout the year, and suggest potential improvements to work processes so that efficient and effective workflow is maintained at all times. ▪ Present projects and proposal in front of different committees and higher managements like EDs and Excellences. ▪ Perform any other relevant tasks as they arise and as delegated by the line manager. ▪ Member of Deployment Committee of Abu Dhabi Enterprise Recourse Planning (ADERP) ▪ Master of ceremony of two events: Human Resource forum, Housing circular forum.

• ▪ Evaluate the current HR practices and other related practices of
• Abu Dhabi Gov entities.
• ▪ Evaluate and report the level of implementations of circulars and
• resolutions sent by GSEC to the entities.
• DATA RESEARCH AND ANALYSIS SENIOR SPECIALIST

▪ Managing Clients IT environment ( desktop + servers) using remote tools ( CA software management tools) ▪ Deploy Microsoft security patches on monthly bases to all Injazat Clients (more than 15 Clients with more than 7,000 PCs) desktops and servers. ▪ Monitor the deployment jobs and communicate failures jobs to the responsible team. ▪ Install, package and deploy Software and upgrades upon client request to their assets. ▪ Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary. ▪ Provide customized reports to the clients about their IT environment using different tools. ▪ Perform daily system monitoring, verifying the integrity and availability of all hardware, server, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs. ▪ Dealing & Managing Clients Anti-Viruses (E-Trust Anti Virus + MacAfee Anti Virus + Symantec Anti Virus) ▪ Perform regular security monitoring to identify any possible intrusions. Create, change, and delete user accounts per request in the active directory , Investigate and troubleshoot issues. ▪ Repair and recover from software failures. ▪ Coordinate and communicate with impacted constituencies. ▪ Maintain operational, configuration, or other procedures. ▪ Research and recommend innovative, and where possible automated approaches for system administration tasks. ▪ Dealing with procurement department to purchase necessary equipment’s (servers, memories, hard disk, etc). ▪ Searching for new employees for our department ( checking CVs+ interviewing candidates+ dealing with HR) ▪ Managing Virtual machines using Hyper-V. ▪ Handling the project of Microsoft Lync.

• ▪ Managing Clients IT environment ( desktop + servers) using remote
• tools ( CA software management tools)
• ▪ Deploy Microsoft security patches on monthly bases to all Injazat
• Clients (more than 15 Clients with more than 7,000 PCs) desktops
• and servers.